Field Service Connect USA 2025

Revolutionizing Service Through Innovation and the Human Touch

It's an exciting time as technologies like AI unlock new possibilities in the service industry. Yet, no matter how advanced innovations become, service excellence is fundamentally about people. Join us in Austin to discover how senior-level service executives are harnessing state-of-the-art solutions to elevate the service experience, all while prioritizing their most critical asset: the workforce.

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Tailored Dialogues. Extraordinary Voices.

2025 Speakers Include:

Adam Gloss

Chief Operating Officer
Impel

Emrah Ercan

General Manager
Honeywell

Joseph Molesky

SVP
Sodexo

Haroon Abbu

SVP, Digital Technology and Data Analytics
Bell and Howell

Michelle Vaccarello

VP North America Services
Diebold Nixdorf

Robert Pelz

VP Customer & Sales Operations
GOJO

David Sarazen

VP, Customer Service
Multivac USA

Troop Aschenbeck

Head of Supply Chain and Repair Centers
Alcon

Adam Hartong

Head of Global Bioprocess Service
Eppendorf Group

Showkot Hassan

Head of NPI Programs and Quality
Omron

Lindsey Strack

Director of Lifecycle Service Offerings
Honeywell

PJ Fernandez

Innovation and Incubation Director
Schneider Electric

The Connect Experience

My Favorite Conference

“FS Connect is my favorite conference that I attend. The smaller format allows for great networking and the business meetings allow you to do sort of a “speed dating” analysis of your business needs.”
Brian Craft
Director Field Service
Alcon

Extremely Beneficial

“Excellent sessions with informative useful use cases. Suppliers discussions were great. Networking with other leaders in very different industries was extremely beneficial.”
Matt Rudden
VP Lottery FIeld Services
IGT

Highly Recommend

"This was my first time at this conference. I was a little surprised by how small and intimate it was, but it allowed for amazing 1:1 interactions, networking, and relationship building. I would 100% recommend this conference for anyone in field service leadership, and I look forward to returning"
Samantha Broaddus
Global Head of Field Service
Bruker

Time Well Spent

“Regardless of the industry you’re in, attending Field Service Connect is a must! The diverse annual event offering ensures there is something that will meet your needs. The quality of the presentations and the experience of the facilitators ensure the time spent at these events are well worth your time.”
Sandie Jones
Director, Irrigation Product Support and Training
Lindsay Corporation

Bringing Together The Best In Service

Become A Sponsor

Engage with decision makers who are looking for solutions, now. All Field Service Connect attendees are profiled and genuinely interested in learning more about solutions like yours. Find out more about how you can get involved by contacting me below.

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The Field Service Connect Audience

Field Service Connect is an invitation-only gathering for the most senior level service & support executives from the largest US service organizations. Engage in pre-selected, face-to-face meetings with attendees to explore new opportunities and grow revenue.