Field Service Next Connect 2026 | The Invite-Only Field Service Event

Field Service Connect is an invitation-only event for senior service leaders seeking meaningful exchange. Our intimate format creates space for candid discussions around workforce transformation, technology adoption, and what it really takes to drive real business growth beyond the field.

Tailored Dialogues. Extraordinary Voices.

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Closed door discussions, real-world lessons, and ideas you can act on. Your 2026 speakers include:

Haroon Abbu

SVP, Digital Technology & Data Analytics
Bell & Howell

David Sarazen

VP, Customer Service
Multivac

Steve Tungate

VP/GM, SCM, Service, Technical Support and Innovation
Toshiba America Business Solutions

Jason Hamm

VP, Head of EHS, Networks Transformation, and Construction & Engineering, Americas
Ericsson

Emrah Ercan

VP & Head of Service- North America
Hitachi Energy Solutions

Thad Bentley

VP, Services and Support Operations
Groupe SEB

Jamie Knupp

Head of Uptime and Technical Services
Volvo Construction Equipment

Paige Gourley

Sr. Director, Customer Success
VWR SERVICES, PART OF AVANTOR SCIENCES

Advisory Board

Our esteemed Advisory Board makes sure you go beyond one way-learning by helping build a program where conversation and peer exchange are at the center.

Adam Gloss

Former Chief Operating Officer
Impel

Cathy Klein

Global Leader – Transformation and Strategy
Sensormatic

Troop Aschenbeck

Head of Supply Chain and Repair Centers
Alcon

Chetan Makam

SVP and General Manager, Global Blood Solutions
Terumo Blood & Cell Technologies

Jason Hamm

VP, Head of Construction and Engineering, North America
Ericsson

Go Beyond

Eligibility Criteria

Attendees are senior-level service executives, selected based on their leadership roles to foster meaningful peer-to-peer interaction.

Factors considered include:

Holding a C-level, SVP, VP, or Director level position
Organization's annual revenue of $300 million or above
Must work for a service-driven organization or manufacturer

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Trusted by Thousands
of Companies
For Over 20 Years

See Who Attends

A Curated Experience

Experience

Depth Over Scale

Experience

Depth Over Scale

Engage with an influential group of service leaders driving industry change. Immerse yourself in peer discussions and gain actionable insights to accelerate your business and careers.

Meetings

1:1 Meetings

Meetings

1:1 Meetings

Meet the right people, at the right time. With pre-scheduled mutually matched 1:1 meetings, connect with the right technology partners to tackle your biggest challenges.

Events

Connection Over Crowds

Events

Connection Over Crowds

In this intimate, closed-door setting you’ll have multiple opportunities to engage with peers, exchange ideas, and build lasting relationships - creating opportunities for connection that trade shows simply can’t offer.

Testimonials

Well organized, relevant content and quality speakers and sessions.

Brian Adams

VP Aftermarket Innovation, Textron Aviation

1/4

“Field Service Connect continues to be the most value-add conference that I attend!”

Brian Craft

Director Field Service, Alcon

2/4

“I really enjoy the focused nature of this conference, where I can make valuable connections.” 

Cynthia Patterson

VP, Customer Support, Antech

3/4

“Good meeting. Meet several vendors that may be able to help us in the future.”

Rodd Burger

Diector of Service Parts Business, Hoshizaki

4/4

Field Service Community in Numbers

Seniority Job Function

25%

C-Level/President

20%

SVP/VP/Head

10%

Head of

45%

Director

40%

Service Leadership

36%

Field Service

15%

Operations / Logistics

9%

Customer Care / Success

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Where Service Leaders Connect Apply Today

Tailored Dialogues. Extraordinary Voices.

Haroon Abbu

David Sarazen

Steve Tungate

Jason Hamm

Emrah Ercan

Thad Bentley

Jamie Knupp

Paige Gourley

Advisory Board

Adam Gloss

Cathy Klein

Troop Aschenbeck

Chetan Makam

Jason Hamm

Go Beyond

DISPATCH

PILOT PROGRAMS

PROFIT PROTECTION

THE SKILLS GAP

COMPLIANCE

Eligibility Criteria

Trusted by Thousands of Companies For Over 20 Years

A Curated Experience

Experience

Experience

Meetings

Meetings

Events

Events

Testimonials

Brian Adams

Brian Craft

Cynthia Patterson

Rodd Burger

Field Service Community in Numbers

25%

C-Level/President

20%

SVP/VP/Head

10%

Head of

45%

Director

40%

Service Leadership

36%

Field Service

15%

Operations / Logistics

9%

Customer Care / Success

Interested in Sponsoring

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Where Service Leaders Connect
Apply Today

Trusted by Thousands
of Companies
For Over 20 Years