Reimagining The Future Of Service
Transformative Ideas.
Exclusive Content.
Invite Only.
Field Service Connect USA 2025
November 17 - 19, 2025
Hyatt Regency Austin, TX
Revolutionizing Service Through Innovation and the Human Touch
It's an exciting time as technologies like AI unlock new possibilities in the service industry. Yet, no matter how advanced innovations become, service excellence is fundamentally about people. Join us in Austin to discover how senior-level service executives are harnessing state-of-the-art solutions to elevate the service experience, all while prioritizing their most critical asset: the workforce.
Tailored Dialogues. Extraordinary Voices.
2024 Speakers Included:
Haroon Abbu
Sr VP Digital, Data & Analytics
Bell and Howell
Adam Gloss
Chief Operating Officer
Impel
Chetan Makam Sr.
VP & General Manager, Global Blood Solutions
Terumo Blood and Cell Technologies
Jason Hamm
VP, Head of Regional Operations North America
Ericsson
Troop Aschenbeck
VP Head of Supply Chain and Repair Center
Alcon
Matthew Rudden
VP Operations
IGT
Jason Brooks
Field VP
Varian Medical Systems
Ewan Stewart
Region VP – Service
Comfort Systems USA
Catherine Klein
Global Leader - Transformation & Strategy
Sensormatic
Todd Brown
VP Global Service
Accuray
Rebecca Achariyakosol
Executive Director, Global Product Services Strategy, Portfolio & Product Management
Lenovo
Robson Naveto
Service Director, The Americas
Anton Paar USA
The Connect Experience
Invitation-Only. Transformative Content.
You’ll participate in a curated event experience with inspirational content delivered by influential service innovators. Engage in in-depth discussions, benchmark and leave with innovative strategies. Join this exclusive community of field service leaders.
Pre-Scheduled 1:1 Meeting
See someone on our attendee list you want to meet? Mutually matched and pre-scheduled 1:1 meetings with potential partners and peers make it easy to further your business. This tailored format helps you to identify long lasting, strategic solutions to transform your field service operations.
Meet Exceptional People
Build relationships in an intimate and interactive environment designed to foster deep connections with fellow senior-level service leaders. Openly discuss your biggest priorities and challenges with peers in an exclusive, private forum.
Bringing Together The Best In Service
An Unparalleled Experience
Intimate
“The level of interaction is excellent. I love the smaller scale of this conference and the ability to connect with people in a meaningful way. Great experience all around."
Adam Gloss
Sr. Vice President, Service
McKinstry
Great Experience
“A truly unforgettable experience. I met professionals from a wide range of industries, from healthcare to finance, and technology to manufacturing. It was fascinating to be able to connect and learn from such a diverse group of leaders”
Steve Douglas
Senior Vice President Service Operations
Siemens Energy
Very Inspired
“The event was absolutely wonderful. I got ideas on how to take the Field Service business to the next level. It was great collaborating with other Field Service professionals to understand that we have the same pain points and to see how they overcame some of them.”
Victor Cannon
Director of Field Service
Alfa Laval
Become A Sponsor
Engage with decision makers who are looking for solutions, now. All Field Service Connect attendees are profiled and genuinely interested in learning more about solutions like yours. Find out more about how you can get involved by contacting me below.
The Field Service Connect Audience
Field Service Connect is an invitation-only gathering for the most senior level service & support executives from the largest US service organizations. Engage in pre-selected, face-to-face meetings with attendees to explore new opportunities and grow revenue.
Come as an Attendee - Leave as Part of Our Field Service Community
